California Telephone Access Program (CTAP) Helps Residents with Communication Disabilities
● Do you have difficulty hearing on a standard telephone?
● Do you have difficulty getting to the telephone before it stops ringing?
● Do you have difficulty seeing the numbers on a standard telephone, dialing telephone numbers, or remembering telephone numbers?
● Do people have difficulty hearing or understanding you on the telephone?
If you answered yes to any of these questions, you can benefit from the specialized telephone equipment of the California Telephone Access Program (CTAP). CTAP provides equipment at no cost to California residents who have difficulty hearing, seeing, moving, speaking, or remembering. You could also benefit from the services of the California Relay Service (CRS), which connects people who are Deaf or speech-disabled (Speech To Speech/STS) with people who are hearing. CRS is available in English, Spanish, and ASL. Why is there no cost for our equipment or services? CTAP and CRS are both state-mandated programs that are funded through a small surcharge that appears on all California residents’ monthly telephone bills (California Relay Service and Communication Devices Funds).
HOW CAN I GET TELEPHONE EQUIPMENT AT NO COST? IT’S EASY!
Reside in California and have existing telephone service where you live
Complete an application and have your doctor or other Certifying Agent (as listed on the application) sign it to certify that you have a temporary or permanent disability that makes using a standard telephone difficult.
Return your application by mailing it in, faxing it over, or return it in person to your local service center.
THERE IS NO COST, OBLIGATION, AGE, OR INCOME REQUIREMENT!
For more information or an application please call:
(Voice) 1-800-806-1191 (TTY) 1-800-806-4474 (FAX) 1-800-889-3974
or visit us online at www.ddtp.org.
Free presentations are available to groups of ten or more
Let CTAP make using the telephone friendly and trouble free again.
Riverside CTAP Service Center,
2002 Iowa Ave. Suite 106, Riverside, CA 92507
