If you are enduring hardships due to the COVID-19 pandemic, please know SCE will not disconnect your power for failure to make proper payments. SCE has temporarily suspended service disconnections for nonpayment and waiving late fees. If you are having trouble paying your bill, SCE encourages you to contact the SCE Customer Contact Center to talk about a payment extension or arrangement. For more information, visit www.sce.com/billhelp.
If you have recently lost your job or your income has changed, you may qualify for a reduced energy rate (approximately 30% discount) through our CARE or FERA programs, even if you are already receiving unemployment benefits. Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required. To learn more or sign-up, go to: https://www.sce.com/residential/assistance/care-fera
The following slides provide more information about these critical programs. Take a look.