68700 Avenida Lalo Guerrero, Cathedral City, CA 92234
760.770.0340 info@cathedralcity.gov

Cathedral City Has a New Short-term Vacation Rental Hotline Number

Cathedral City Has a New Short-term Vacation Rental Hotline Number

While a vacation rental unit is rented, the owner, the owner’s authorized agent or representative and/or the owner’s designated local contact person shall be available twenty-four hours per day, seven days per week for the purpose of responding within forty-five minutes to complaints regarding the condition, operation, or conduct of occupants of the vacation rental unit or their guests. If a neighbor of a short-term vacation rental has an issue related to the vacation rental, the neighbor can contact Cathedral City’s Short-term Vacation Rental Hotline.

Recently, the company that managed Cathedral City’s Short-term Vacation Rental Hotline Number calls has gone out of business. As a result, the City had to contract with a new company with a new number. Please note the change in the Hotline number below:

The NEW SHORT-TERM VACATION RENTAL HOTLINE NUMBER is accessible 24/7/365 at (760) 553-1031.

The City apologizes for any inconvenience this change in number may have caused, but we are working to improve the services you count on in a time of need.

In addition to the Hotline number, you can also utilize the “GORequest” app on your smartphone or tablet for reporting any Vacation Rental Issue in Cathedral City.